Illinois Relay Service Helps us Communicate

The Illinois Telecommunications Access Corporation (ITAC) administers and manages Illinois Relay on behalf of all local telephone companies in Illinois.

Relay allows people who are deaf, hard of hearing, or speech impaired to use a TTY to communicate with people who use standard telephones. A standard telephone user calling a TTY user and a TTY user calling a standard telephone user, now has the option to dial a convenient three digit number, 711, to reach Illinois Relay instead of the traditional 800 numbers.

Illinois Relay is available seven days a week, 24 hours a day. The relay operator speaks to the standard telephone user and types to the TTY user. There is no cost for the use of this service.

To save time in an emergency, callers should dial 911 or local emergency access numbers instead of placing the call through relay.

A small fee included in your monthly telephone service charge funds Illinois Relay and is required by state and federal law.

For more information about Relay, call ITAC at 1-800-841-6167 V/TTY

TTY and Voice Users Dial 711


TTY Users 1-800-526-0844

Voice Users 1-800-526-0857

VCO (Voice Carry Over) 1-877-826-1130

Speech to Speech 1-877-526-6690

ASCII 1-877-526-6680

Telebraille Users 1-877-526-6670